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TwitterThere are several channels of communication used by businesses to share information, promote events, and to stay connected. Three of the most common
Archive for the ‘Small Business’ Category
Proactive Customer Support: Channels of Communication
December 16th, 2009 
noelmcavoy 
Posted in Customer Service 
Tags: consumer, Customer Service, customer support, proactive 
12 Comments »Proactive Customer Support: Why bother?
December 1st, 2009 noelmcavoy Supporting your customers proactively instead of reactively can be what separates you from the others in your industry…
Proactive Customer Support: What and Why?
November 25th, 2009 noelmcavoy Proactive Customer Support is actively taking steps in preparation for difficult issues in supporting customers as well as preparing your customers for potential challenges and providing cutting edge solutions for their needs.
